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Michael Pokrovski

added blog Decision Making and Problem Solving
2026-07-29 17:32:26 -

What is problem solving?
You stare blankly at a complex, multifaceted systems failure flashing across your dashboard while an immediate wave of hot panic whispers that your analytical toolkit is entirely inadequate, watching your confidence in your troubleshooting competence take an unearned hit. You grip the edge of your desk, cursing your sudden mental paralysis and the heavy fog of confusion blinding your...

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Dacey Rankins

added blog Business
2026-07-29 23:08:21 -

What Is the Shared Responsibility Model?
The first time I heard the phrase shared responsibility model, I thought it sounded suspiciously like corporate diplomacy. The kind of phrase designed to make everyone feel included and no one feel accountable. Then I watched a company suffer a major cloud security incident. The leadership team insisted the cloud provider should have prevented it. The cloud provider pointed to its...

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Dacey Rankins

added blog Business
2026-07-29 23:10:05 -

How Do I Implement SaaS Software?
A surprising number of software failures begin with optimism. Not technical failure. Not security failure. Not even budget failure. Expectation failure. A leadership team approves a new SaaS platform. The vendor demonstration is polished. The roadmap looks convincing. The implementation timeline appears manageable. Six months later, employees are working around the system, adoption rates are...

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Dacey Rankins

added blog Business
2026-07-29 23:17:32 -

How Long Does SaaS Implementation Take?
The most dangerous question in software implementation is often the first one executives ask. “How long will it take?” At first glance, it seems perfectly reasonable. Budgets require timelines. Teams need milestones. Vendors are expected to provide answers. Yet the question contains a hidden assumption—that SaaS implementation behaves like a predictable manufacturing...

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Dacey Rankins

added blog Business
2026-07-29 23:18:27 -

How Do I Migrate from On-Premise Software to SaaS?
The most expensive part of a software migration is rarely the software. It isn't the licensing agreement. It isn't the consulting fees. It isn't even the data migration, despite how often that stage dominates project meetings. The most expensive part is uncertainty. For years, an organization becomes accustomed to seeing its software physically exist somewhere tangible. Servers hum in a...

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Dacey Rankins

added blog Business
2026-07-29 23:20:58 -

What Are Common SaaS Implementation Challenges?
The most revealing moment in a SaaS implementation rarely happens during software selection. It happens later. Usually in a conference room. Or on a video call. Sometimes during a status meeting that was supposed to last thirty minutes but somehow consumes ninety. Someone looks at the implementation timeline, notices a missed milestone, and asks a deceptively simple question: "Why is this...

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Dacey Rankins

added blog Business
2026-07-29 23:25:00 -

How Do I Train Employees to Use SaaS?
The most expensive software feature is often the one nobody uses. Not because it lacks value. Not because it was poorly designed. Not because the vendor failed to deliver on its promises. Because employees never fully adopted it. This is the uncomfortable truth hiding beneath many SaaS investments. Organizations spend months evaluating platforms, negotiating contracts, managing...

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Dacey Rankins

added blog Business
2026-07-29 23:34:09 -

How Do I Increase SaaS Adoption?
The most misleading metric in software implementation may be the login. An executive dashboard shows that 92% of employees have accessed the platform. Leadership breathes a sigh of relief. The implementation appears successful. The vendor is pleased. The project team moves on. Then something curious happens. Customer records remain incomplete. Reports contain gaps. Employees continue relying...

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Dacey Rankins

added blog Business
2026-07-29 23:35:13 -

How Do SaaS Applications Integrate With Other Software?
The most revealing sign of a poorly integrated software environment is not a system error. It is an employee. More specifically, an employee copying information from one screen, pasting it into another, downloading a spreadsheet, uploading it somewhere else, and repeating the process several times a day. At first glance, the behavior appears harmless. A few extra clicks. A few extra minutes....

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Dacey Rankins

added blog Business
2026-07-29 23:36:45 -

What Is a SaaS API?
The most valuable software feature is often the one users never see. It doesn't appear on a dashboard. It isn't highlighted during product demonstrations. Customers rarely click it. Most employees never know it exists. Yet without it, many of the software platforms businesses depend on every day would function like isolated islands. That hidden feature is the API. More specifically, in the...

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