Usability and Effectiveness: Do Your Products Truly Work for Your...

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2025-07-25 14:02:28 -

Usability and Effectiveness: Do Your Products Truly Work for Your Customers?

When evaluating a product or service, one of the most important questions a customer can answer is:“Does this product solve your problem?” This gets to the heart of both usability (how easy something is to use) and effectiveness (how well it works). If a product is difficult to navigate or doesn’t deliver its intended result, customers won’t stay long—even if it...

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