What’s the Difference Between a Metric and a KPI?

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2025-08-27 14:57:22 -

In business performance management, two terms often come up interchangeably: metrics and Key Performance Indicators (KPIs). While both are related to measurement and data-driven decision-making, they are not the same thing. Confusing metrics with KPIs can dilute focus, create reporting overload, and prevent organizations from understanding what truly drives success. This article explores the...

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