What Role Do Loyalty Programs or Gamification Play in Retention?

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2025-09-17 10:41:44 -

Customer acquisition can be expensive, but keeping existing customers engaged is often more profitable in the long run. Two strategies that have proven effective in improving user retention are loyalty programs and gamification. While distinct, both approaches focus on creating a sense of reward, progress, and connection that encourages users to keep coming back. This article explores how...

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