How Do SaaS Companies Make Money? The Economics of Selling Access Instead of Ownership
Walk into a bookstore and buy a novel. The transaction is over. Purchase a refrigerator. Same story. Even a luxury handbag, however expensive, follows a familiar commercial script: money changes hands, ownership transfers, and the relationship between buyer and seller largely concludes. Software-as-a-Service—or SaaS—rewrites that script entirely. The customer never truly owns...
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