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Dacey Rankins

added blog Business
2025-09-16 16:31:28 -

What Factors Cause User Churn?
Every business wants to grow, but growth is impossible without addressing user churn—the rate at which customers stop using a product or service. Churn is the opposite of retention, and high churn can silently erode even the strongest acquisition pipelines. To reduce churn, companies must first understand why it happens. This article explores the main factors that cause churn, how to...

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Dacey Rankins

added blog Business
2025-09-16 16:33:48 -

What’s the Difference Between User Retention and Churn?
When businesses measure customer health, two metrics consistently come up: retention and churn. Both describe customer behavior over time, but they represent opposite sides of the same coin. Understanding how they differ—and how they interact—is essential for creating sustainable growth strategies. This article breaks down the differences between user retention and user churn, how...

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Dacey Rankins

added blog Business
2025-09-16 16:30:15 -

How Can I Improve User Retention?
Acquiring new users is only half the battle in building a successful business. The real challenge—and opportunity—lies in retaining users long term. Strong retention indicates that people not only try your product but continue to find value, become loyal advocates, and contribute to predictable revenue streams. Improving retention is both an art and a science, requiring a mix of...

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Dacey Rankins

added blog Business
2025-09-17 10:43:00 -

How Can I Segment Retention Analytics (Cohorts, Behavior, etc.)?
Tracking retention is one of the most important steps in understanding whether your product is delivering ongoing value. But looking at retention as a single metric (like a monthly retention rate) isn’t enough. To gain real insight, businesses must segment retention analytics—breaking users into meaningful groups that reveal patterns in engagement, churn, and loyalty. This article...

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Dacey Rankins

added blog Business
2025-09-16 16:35:18 -

How Do Onboarding and User Experience Impact Retention?
Retention is a key metric for any product or service. However, user retention doesn’t happen by accident—it is strongly influenced by the onboarding process and the overall user experience (UX). These two elements determine whether a user sees value, forms habits, and ultimately stays loyal. This article explores how onboarding and UX drive retention, why early interactions matter...

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Dacey Rankins

added blog Marketing and Advertising
2025-09-26 15:12:18 -

How Do You Measure the Success of a Community?
Community building is an art, but measuring whether your community is truly successful requires science. Many organizations and leaders launch communities with excitement, only to struggle later when stakeholders ask, “Is this working?” or “What impact are we really having?” The truth is, community success looks different depending on the mission. A professional...

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Dacey Rankins

added blog Business
2025-09-15 18:55:53 -

How Do You Measure the Success of Product Marketing?
Product Marketing Managers (PMMs) play a vital role in ensuring products are positioned, launched, and adopted successfully. But unlike roles that have direct ownership of revenue or leads, measuring the impact of product marketing can be tricky. Success is not defined by vanity metrics or activity volume—it’s defined by business outcomes that reflect adoption, growth, and customer...

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Dacey Rankins

added blog Business
2025-09-16 16:32:29 -

How Long Does It Take to See Retention Improvements?
When companies start investing in user retention strategies, one of the first questions leadership asks is:“How long will it take before we see results?” The answer depends on many variables, including your business model, customer lifecycle, and the types of changes you implement. Retention improvements rarely happen overnight, but with the right strategy, you can start seeing...

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Dacey Rankins

added blog Business
2025-09-17 10:53:01 -

Is Viral Growth Always Desirable?
Viral growth is one of the most exciting concepts in business and marketing. The idea that your product, campaign, or content can spread rapidly without heavy marketing spend has fueled the success of companies like TikTok, Dropbox, and WhatsApp. But while viral growth can deliver rapid user acquisition and brand exposure, it isn’t always the holy grail it appears to be. In fact, viral...

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Dacey Rankins

added blog Business
2025-09-11 16:45:17 -

Key Metrics to Measure Growth Hacking Success
Growth hacking is a results-driven approach to business growth. Unlike traditional marketing, which may focus on brand awareness or impressions, growth hacking emphasizes measurable, actionable outcomes. To determine whether a growth hack is successful, businesses rely on key performance indicators (KPIs) that quantify user acquisition, engagement, retention, and revenue. This article explores...

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Dacey Rankins

added blog Marketing and Advertising
2025-09-26 15:10:50 -

What Challenges Are Common in Community Building?
Building a community sounds exciting—people imagine vibrant conversations, engaged members, and a shared sense of purpose. But the reality is often far more complex. Community building requires patience, resources, and ongoing effort. Even the most passionate founders or moderators run into obstacles that can slow growth, reduce engagement, or create friction among members. Understanding...

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