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Dacey Rankins

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2025-05-29 17:53:18 -

20 Customer Feedback Questions for Customer Surveys
Collecting customer feedback through surveys is one of the most effective ways to understand how your business is performing and where improvements are needed. Whether you're launching a new product, evaluating customer service, or enhancing your website, well-crafted survey questions can provide valuable insights into customer expectations and behavior. Below is a list of 20 customer feedback...

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Dacey Rankins

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2025-05-29 17:52:17 -

20 Customer Feedback Questions: A Curated List to Understand Customer Needs and Improve User Experience
Gathering customer feedback is essential for any business aiming to improve products, services, and overall user experience. The right questions can uncover hidden pain points, highlight areas for growth, and reveal what your company is doing well. Here’s a curated list of 20 effective customer feedback questions you can use in surveys, interviews, or support follow-ups to better...

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Dacey Rankins

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2025-03-10 17:12:38 -

Actionable Metrics vs. Vanity Metrics: Understanding the Difference
In today's data-driven world, businesses rely on metrics to measure performance and make informed decisions. However, not all metrics are equally valuable. Some provide meaningful insights that drive growth, while others simply look impressive without contributing to actual success. These two categories are known as actionable metrics and vanity metrics. Understanding the difference between...

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Dacey Rankins

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2025-09-12 16:21:07 -

Can Growth Hacking Apply Beyond Startups?
When the term growth hacking was first coined in 2010, it became almost synonymous with startups. Small teams with limited budgets used creativity, data, and rapid experimentation to compete with bigger, more established companies. But over time, the question has emerged: Can growth hacking apply beyond startups? The short answer is yes. Growth hacking principles are not confined to Silicon...

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Dacey Rankins

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2025-07-28 14:56:02 -

How Do I Handle Open‑Ended Responses?
Open-ended responses are a goldmine of insight—rich with context, emotion, and nuance that closed-ended questions simply can’t capture. But they also come with a challenge: how do you handle, interpret, and act on feedback that’s unstructured and often subjective? The key is to approach open-ended responses with curiosity, consistency, and a strategy for extracting patterns....

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Dacey Rankins

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2025-08-22 19:23:32 -

How Do I Use User Behavior Analysis in Marketing, Product Development, or UX Design?
User behavior analysis (UBA) is the practice of studying how people interact with a product, service, or platform, then turning those insights into meaningful strategies. It has become one of the most powerful tools for modern businesses because it allows decisions to be based not on assumptions but on real evidence. Whether it’s in marketing, product development, or UX design, user...

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Dacey Rankins

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2025-08-19 18:04:14 -

How Do You Assess Market Potential?
Assessing market potential is a critical step for any business or entrepreneur aiming to launch a product, expand a service, or enter a new industry. Understanding the potential size, demand, competition, and growth prospects of a market helps organizations make informed strategic decisions, allocate resources efficiently, and reduce the risk of failure. A thorough market potential analysis...

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Dacey Rankins

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2025-09-14 20:28:42 -

How Do You Conduct Market Research and Analyze Your Audience?
Every successful business decision begins with one essential ingredient: understanding the audience. Whether you’re launching a new product, entering a new market, or refining your marketing strategy, market research provides the insights needed to reduce risk and maximize success. In today’s data-driven world, businesses have more tools than ever to research markets, segment...

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Dacey Rankins

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2025-09-16 16:18:18 -

How Does Feedback (e.g., Win/Loss Data) Influence Your Roadmap?
When building and marketing products, success depends on more than vision—it requires continuous alignment with customer needs and market realities. One of the most valuable inputs into this process is feedback, especially win/loss data. Win/loss analysis, combined with broader customer and market feedback, provides actionable insights that can shape both the product roadmap and the...

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Dacey Rankins

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2025-09-15 18:57:46 -

How Is Product Marketing Different from Product Management?
In the tech and SaaS world, few roles are as complementary—and as frequently confused—as Product Marketing (PMM) and Product Management (PM). At first glance, both functions deal with the product, customer needs, and market dynamics. But their focus, responsibilities, and measures of success are fundamentally different. Understanding the distinction between product marketing and...

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