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Dacey Rankins

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2025-06-06 14:48:28 -

6 De-Escalation Techniques to Diffuse Conflict
Conflicts can quickly escalate if not handled with care, especially in high-stress environments. Whether in the workplace, in customer service, or in personal relationships, knowing how to de-escalate tension is essential for maintaining safety, professionalism, and respect. De-escalation techniques are practical tools that help calm emotions, promote understanding, and shift focus from...

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Dacey Rankins

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2025-06-04 14:21:29 -

How Can I Prevent Conflicts from Escalating?
Prevent escalation by staying calm, practicing active listening, using "I" statements, and seeking common ground early in the disagreement. While conflict is a natural part of human interaction, how we respond can either defuse the situation or make it worse. Preventing conflict from escalating requires self-awareness, empathy, and a proactive communication approach. 1. Stay Calm and Composed...

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