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Dacey Rankins

added blog Business
2025-07-14 14:46:52 -

How Are We Measuring Success? Metrics Include On-Time Delivery, Budget Adherence, Quality, and Stakeholder Satisfaction
Measuring success in project management goes beyond simply finishing the work. It’s about determining whether the project met its objectives, delivered value, and was executed in a way that aligned with expectations for time, cost, quality, and satisfaction. Establishing clear, measurable success criteria at the beginning of a project helps teams stay aligned and gives stakeholders...

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Dacey Rankins

added blog Business
2024-09-19 16:59:32 -

How to Effectively Measure Customer Satisfaction: A Guide to CSAT
Customer satisfaction is one of the key metrics of customer service, and it's an axiom. It allows you to understand how satisfied customers are with your products and services, and can be measured at every stage of the customer journey. This provides an opportunity to improve the service at any stage thanks to the valuable insights gained from surveys. Even one open-ended question can help...

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Dacey Rankins

added blog Business
2025-07-24 18:16:05 -

Overall Satisfaction: Why It Matters and How to Measure It
Understanding how satisfied customers are with your product or service is one of the most powerful indicators of business health. A simple question like “How satisfied are you with our product/service?” can reveal whether you’re meeting expectations—or falling short. Likewise, the follow-up—“Would you use or recommend us again?”—taps into brand...

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Dacey Rankins

added blog Business
2025-07-30 11:31:45 -

Survey Design: Satisfaction, Ease-of-Use, and Suggestions
A well-designed survey can provide critical insights into user experiences, helping teams improve products, services, or processes. Among the most informative categories in a survey are satisfaction, ease-of-use, and suggestions. Together, these dimensions offer a balanced view of what’s working, what’s not, and what users would like to see improved. Here’s how to design a...

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Dacey Rankins

added blog Business
2025-06-20 17:09:03 -

Understand Company Culture: A Key to Long-Term Success and Satisfaction
When evaluating a job opportunity, candidates often focus on salary, job title, and responsibilities. While these are important, there’s another equally critical factor that often determines long-term satisfaction and success: company culture. For both the employer and the candidate, understanding and assessing cultural fit is essential to building a productive and lasting working...

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Dacey Rankins

added blog Business
2025-06-12 14:54:18 -

10 Questions to Ask During a Job Interview to Find Out What Really Matters
Job interviews aren’t just about impressing potential employers—they're also a chance for you to gather important information about the role, team, and company. The right questions can reveal what it's really like to work there, how your potential manager leads, and whether the company aligns with your values and career goals. Here are 10 smart questions to ask during a job...

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Dacey Rankins

added blog Business
2025-05-29 17:53:18 -

20 Customer Feedback Questions for Customer Surveys
Collecting customer feedback through surveys is one of the most effective ways to understand how your business is performing and where improvements are needed. Whether you're launching a new product, evaluating customer service, or enhancing your website, well-crafted survey questions can provide valuable insights into customer expectations and behavior. Below is a list of 20 customer feedback...

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Dacey Rankins

added blog Business
2025-05-29 17:52:17 -

20 Customer Feedback Questions: A Curated List to Understand Customer Needs and Improve User Experience
Gathering customer feedback is essential for any business aiming to improve products, services, and overall user experience. The right questions can uncover hidden pain points, highlight areas for growth, and reveal what your company is doing well. Here’s a curated list of 20 effective customer feedback questions you can use in surveys, interviews, or support follow-ups to better...

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Dacey Rankins

added blog Business
2025-05-29 14:45:20 -

Customer Feedback Surveys: "How satisfied are you with our service?" or "What can we improve?"
In today’s competitive market, understanding customer experiences is more crucial than ever. Companies rely heavily on customer feedback surveys to evaluate their performance, identify areas for improvement, and maintain strong customer relationships. Two of the most common questions found in these surveys are: "How satisfied are you with our service?" and "What can we improve?" These...

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Dacey Rankins

added blog Business
2025-01-31 15:31:39 -

How Do Ethical Issues Affect Employee Behavior?
Ethical issues in the workplace can significantly influence employee behavior, shaping their attitudes, performance, and overall satisfaction. When businesses maintain high ethical standards, employees are more likely to feel motivated, loyal, and engaged. On the other hand, unethical practices can create a toxic work environment, leading to decreased morale, productivity, and even high...

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Dacey Rankins

added blog Business
2025-04-30 12:55:59 -

How Do I Get Customers and Deliver Value?
One of the biggest challenges entrepreneurs face isn't just building a product—it's attracting customers and delivering meaningful value that keeps them coming back. No matter how innovative your offering is, if customers aren’t discovering it, experiencing impact quickly, and feeling satisfied over time, growth will stall. To build a thriving business, founders must constantly ask...

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Dacey Rankins

added blog Business
2025-02-11 15:58:26 -

How Do I Measure the Success of a Business Consulting Engagement?
When hiring a business consultant, companies invest not just in external expertise but in the expectation of achieving tangible improvements. However, after the consulting project is completed, it’s important to assess how successful the engagement was. So, how do you measure the success of a business consulting engagement? The answer lies in defining clear, measurable goals upfront and...

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Dacey Rankins

added blog Business
2025-01-29 17:04:09 -

How Does Remote Work Impact Productivity?
The rise of remote work has transformed the workplace in recent years, prompting both employees and employers to rethink how work gets done. While many see remote work as a model for the future, its impact on productivity remains a topic of debate. Studies on this subject have offered mixed results: some indicate that remote work boosts employee morale, while others suggest it may have a...

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Dacey Rankins

added blog Business
2025-07-30 11:34:06 -

How to Ask For and Use Feedback, Especially in Surveys – Question Design, Analysis, and Follow-Up
Whether you're building a product, leading a team, or managing a service, feedback is essential for growth. Surveys are one of the most scalable and structured ways to collect feedback—but to gain meaningful insights, you need to ask the right questions, analyze responses thoughtfully, and follow up with action. Here’s a complete guide to asking for and using feedback effectively...

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