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Dacey Rankins

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2026-06-23 21:50:43 -

How Do I Attract Paying Members? Stop Selling Memberships and Start Selling Outcomes
Most organizations approach membership growth with a straightforward assumption. If we want more paying members, we need more marketing. More advertising. More promotions. More social media posts. More email campaigns. More visibility. And while visibility certainly matters, it is rarely the real reason people become paying members. Membership growth is often misunderstood....

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Dacey Rankins

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2026-06-23 21:32:23 -

How Do I Retain Members? The Real Secret Is Not Retention—It's Relevance
Every membership organization eventually asks the same question. How do we retain members? The question sounds operational. Tactical. Even mathematical. Improve renewal rates. Reduce churn. Increase engagement. Problem solved. But after working with membership organizations across industries, I have learned that retention is rarely the actual challenge. The challenge is relevance....

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