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Dacey Rankins

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2026-06-16 16:05:44 -

How Do Marketplaces Make Money?
A marketplace can process millions of transactions without ever touching the products being sold. No warehouses full of inventory. No shelves stacked with goods waiting for purchase. No ownership of the items changing hands. And yet—some of the most valuable companies in the world operate exactly this way. That raises a deceptively simple question. If they don’t own the...

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Dacey Rankins

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2026-07-01 11:52:03 -

What Is the Future of On-Demand Services?
Several years ago, I asked a room full of business leaders what they believed customers valued most. The answers came quickly. "Speed." "Convenience." "Lower prices." Then someone quietly added, "Confidence." That answer changed the conversation. Customers certainly appreciate getting a meal in twenty minutes or scheduling a home repair with a few taps. But after studying dozens of...

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Dacey Rankins

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2026-07-01 12:44:01 -

Why Are Subscription and On-Demand Services So Popular?
I still remember the first time I noticed the shift. It wasn’t in a boardroom or a strategy deck. It was in a small, ordinary moment: a friend casually canceled a cable subscription while sitting in a café, then immediately signed up for three streaming services on her phone. No hesitation. No sense of loss. Just substitution. When I asked her about it, she shrugged. “I...

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