How Do Compensation Plans Work in Sales?
Sales compensation plans are one of the strongest behavioral levers in any sales organization. What you pay salespeople — and how you pay them — directly shapes how they sell, what they prioritize, and how long they stay.
This article explains how sales compensation plans work, breaks down salary vs commission, explores bonus models and OTE, and outlines best practices for designing fair, motivating, and scalable comp plans.
1. What Is a Sales Compensation Plan?
A sales compensation plan defines:
-
how salespeople earn money
-
what activities and outcomes are rewarded
-
how performance is measured
-
how much reps can earn at different levels of success
A good comp plan aligns rep motivation with company goals.
2. Why Sales Compensation Matters
Well-designed compensation plans:
-
motivate high performance
-
attract top talent
-
improve retention
-
align sales behavior with strategy
-
drive predictable revenue
Poor compensation plans create:
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gaming of the system
-
short-term behavior
-
burnout and churn
Compensation is strategy in numeric form.
3. Base Salary vs Commission (The Core Tradeoff)
3.1 Base Salary
Base salary provides:
-
income stability
-
lower stress
-
predictable costs for the company
Higher base salaries are common in:
-
complex B2B sales
-
long sales cycles
-
enterprise roles
3.2 Commission
Commission provides:
-
performance-based upside
-
strong motivation
-
variable cost aligned with revenue
Commission-heavy roles are common in:
-
transactional sales
-
high-volume environments
-
aggressive growth phases
3.3 Salary + Commission (Most Common Model)
Most sales roles use a mix:
-
base salary for stability
-
commission for motivation
The balance depends on role complexity and risk.
4. Common Salary-to-Commission Ratios
Typical splits include:
-
50/50: equal stability and incentive
-
60/40: slightly more security
-
70/30: consultative or enterprise sales
-
30/70: aggressive, high-risk sales roles
No ratio is “best” — fit matters.
5. What Is OTE (On-Target Earnings)?
OTE is the total amount a salesperson earns when they hit 100% of quota.
OTE = Base Salary + Commission at Quota
Example:
-
Base: $60,000
-
Commission at quota: $40,000
-
OTE: $100,000
OTE sets expectations for both reps and employers.
6. Why OTE Is So Important
OTE:
-
attracts the right candidates
-
sets performance expectations
-
anchors motivation
-
supports fair benchmarking
If most reps can’t realistically hit OTE, the plan is broken.
7. Common Sales Compensation Models
7.1 Straight Salary
Pros:
-
stability
-
predictable costs
Cons:
-
weak performance incentive
Best for:
-
support-heavy roles
-
account management
7.2 Straight Commission
Pros:
-
high motivation
-
low fixed cost
Cons:
-
income volatility
-
high burnout risk
Best for:
-
short-cycle sales
-
independent reps
7.3 Salary + Commission
Pros:
-
balance of stability and upside
-
most widely used
Cons:
-
requires careful design
Best for:
-
most B2B and SaaS teams
8. Commission Structures Explained
8.1 Flat-Rate Commission
A fixed percentage of each deal.
Example:
-
10% commission on all revenue
Simple, but less motivating at scale.
8.2 Tiered Commission
Commission rate increases as performance increases.
Example:
-
8% up to quota
-
12% above quota
Encourages overachievement.
8.3 Accelerators
Higher commission rates after quota is hit.
Example:
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1x commission below quota
-
1.5x commission above quota
Accelerators reward top performers.
8.4 Decelerators
Lower commission rates after certain thresholds.
Used cautiously to control costs.
9. Bonus Models in Sales
Bonuses are typically:
-
one-time
-
tied to specific goals
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paid quarterly or annually
Common bonus types:
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quota attainment bonus
-
product launch bonus
-
team performance bonus
Bonuses reinforce strategic priorities.
10. SPIFFs (Sales Performance Incentive Funds)
SPIFFs are short-term incentives:
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contests
-
cash bonuses
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gift rewards
Used to:
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drive urgency
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push specific behaviors
Overuse reduces effectiveness.
11. Commission Timing and Payment
Key considerations:
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monthly vs quarterly payouts
-
paid on booking vs collection
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clawbacks for churn or refunds
Clear rules prevent disputes.
12. Compensation Plans by Sales Role
SDRs
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base-heavy
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activity and meeting-based bonuses
Account Executives
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revenue-based commission
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accelerators
Account Managers / Customer Success
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retention and expansion incentives
Role alignment is essential.
13. Compensation in B2B vs B2C Sales
B2B
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longer cycles
-
higher base
-
fewer deals
B2C
-
shorter cycles
-
higher commission
-
volume-driven
Comp plans must reflect sales motion.
14. Compensation and Sales Behavior
Salespeople optimize for what pays them.
If you pay for:
-
revenue → they close
-
volume → they rush deals
-
margin → they negotiate carefully
Compensation design shapes behavior.
15. Aligning Compensation With Sales Strategy
Ensure comp plans align with:
-
target customers
-
deal size goals
-
product focus
-
long-term growth
Misalignment creates friction.
16. Sales Compensation and Quotas
Comp plans must align with:
-
quota difficulty
-
territory potential
-
pipeline availability
Unaligned quotas break motivation.
17. Managing Compensation Costs
Balance:
-
motivation
-
profitability
-
scalability
Compensation should grow with revenue, not outpace it.
18. Compensation Transparency
Clear plans include:
-
written documentation
-
examples and scenarios
-
FAQs
Confusion kills trust.
19. Common Sales Compensation Mistakes
❌ overly complex plans
❌ changing plans too often
❌ unrealistic OTE
❌ unclear payout rules
❌ rewarding the wrong behaviors
Simplicity improves adoption.
20. Adjusting Compensation Plans Over Time
Adjust when:
-
strategy changes
-
market shifts
-
roles evolve
Changes should be:
-
infrequent
-
clearly communicated
-
data-backed
21. Compensation Plans and Retention
Fair, achievable comp plans:
-
reduce churn
-
increase loyalty
-
improve morale
Money alone doesn’t retain — fairness does.
22. Compensation for Startups
Startups often:
-
offer lower base
-
higher upside
-
equity options
Risk and reward must be balanced honestly.
23. Enterprise Sales Compensation
Enterprise plans emphasize:
-
higher base
-
long-term incentives
-
multi-year deal rewards
Patience is required.
24. Sales Compensation and Motivation Psychology
Motivation increases when:
-
goals feel achievable
-
rewards feel fair
-
effort feels recognized
Fear-based comp plans backfire.
25. Using Compensation to Drive Focus
Comp plans can prioritize:
-
new logos
-
strategic products
-
expansion revenue
Money directs attention.
26. Compensation Governance
Strong governance includes:
-
clear ownership
-
approval processes
-
audit trails
Governance prevents chaos.
27. Legal and Compliance Considerations
Ensure plans:
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follow labor laws
-
define payout terms clearly
-
avoid discriminatory practices
Legal clarity protects everyone.
28. Measuring Compensation Effectiveness
Evaluate:
-
quota attainment rates
-
distribution of earnings
-
cost of sales
-
retention rates
If only a few reps win, redesign.
29. Best Practices for Sales Compensation Plans
-
keep it simple
-
align with strategy
-
make OTE achievable
-
review annually
-
communicate clearly
Simple plans outperform clever ones.
30. Final Takeaway
Sales compensation plans are not just pay structures —
they are behavior design systems.
The best plans:
-
motivate performance
-
reward the right outcomes
-
feel fair and transparent
-
scale with the business
Design compensation with intention, empathy, and data.
When reps trust the plan, they stop worrying about pay —
and focus on selling.
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