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Dacey Rankins

added blog Business
2024-07-26 12:36:15 -

"Cindy Alvarez – How to create a product that will be bought. Lean Customer Development Method" Summary Review
I read Cindy Alvarez "A Product That Will Be Bought. Lean Customer Development Method" - about the development of consumers and working with them. The book was not complicated, the whole difficulty was in a large number of life hacks, tips, examples, screenshots and their further prioritization. I wrote down the main things here, now I am sharing my synopsis on this topic. By chapters:Chapter...

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Dacey Rankins

added blog Business
2024-09-09 19:37:26 -

10 Examples of Gamification in Building Customer Relationships
What is relationship selling?The term "relationship sales" describes an approach that is the opposite of the stereotypical "close the deal at all costs." Instead, it encourages honest dialogue aimed at building trust and empathy between the seller and the customer. This approach is based on creating an atmosphere of mutual understanding, where both the seller and the buyer benefit from each...

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FWhoop Xelqua

added blog Customer Service
2023-07-25 20:10:12 -

Customer Service
Customer service is an essential part of any business, big or small. It is often the first point of contact between the customer and the company and can make or break the success of this interaction. Good customer service is all about providing quality customer support in a timely manner. This involves understanding their needs, addressing their concerns quickly and effectively, and helping...

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Dacey Rankins

added blog Business
2024-09-19 16:59:32 -

How to Effectively Measure Customer Satisfaction: A Guide to CSAT
Customer satisfaction is one of the key metrics of customer service, and it's an axiom. It allows you to understand how satisfied customers are with your products and services, and can be measured at every stage of the customer journey. This provides an opportunity to improve the service at any stage thanks to the valuable insights gained from surveys. Even one open-ended question can help...

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Dacey Rankins

added blog Customer Service
2024-10-15 18:02:50 -

The Importance of Customer Service: Best Practices and Trends
In today’s competitive market, exceptional customer service has become a crucial differentiator for businesses. It not only helps in retaining customers but also plays a vital role in building brand loyalty and enhancing overall customer experience. This article explores the significance of customer service, best practices, and emerging trends that businesses should consider. What is...

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Nikolai Pokryshkin

added blog Business
2024-10-05 15:00:04 -

The Intersection of Customer Experience and Professional Creativity in the Insurance Industry
In the competitive landscape of general insurance, the customer experience (CX) has emerged as a pivotal factor in securing market share and fostering customer loyalty. The integration of behavioral economics and empathy into CX strategies has become increasingly important for insurers who wish to differentiate themselves in a crowded market. Professional creators, equipped with an...

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Dacey Rankins

added blog Business
2024-09-19 17:07:55 -

What is Customer Experience (CX)
Imagine that you ordered a bouquet of flowers for a loved one through a flower shop aggregator app. But it turned out that such a bouquet is no longer available, although it is available for order in the service. As a result, you have to cancel the order and look for a bouquet from another supplier, but now the flowers will not have time to arrive by the desired date. You're unhappy with the...

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Dacey Rankins

added blog Business
2024-12-16 14:09:11 -

Growing Your Business: Strategies for Scaling and Success
Growing a business is an exciting yet challenging process that requires strategic planning, effective marketing, and the right tools. Scaling successfully means reaching new customers, increasing sales, and expanding your presence. In this article, we’ll explore how you can scale your business, implement effective marketing strategies, build a social media presence, and leverage the best...

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Dacey Rankins

added blog Business
2024-12-26 13:40:31 -

What is the Role of Innovation in Business Strategy?
In today’s competitive business environment, innovation is no longer just a buzzword; it is a vital component of business strategy. Innovation drives differentiation, spurs growth, and enables organizations to adapt to ever-evolving markets. As businesses seek to stay ahead of the competition, it is clear that innovation is central to achieving long-term success. But how exactly does...

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Dacey Rankins

added blog Business
2024-12-25 18:33:30 -

How Can Small Businesses Develop an Effective Strategy?
For small businesses, developing an effective strategy is critical to ensuring long-term success and growth. Unlike large corporations that have more resources and established processes, small business owners often face unique challenges when it comes to crafting a strategy that is both realistic and actionable. Fortunately, with the right approach, small businesses can develop tailored...

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Dacey Rankins

added blog Business
2024-12-25 18:21:34 -

How Do I Measure the Success of a Business Strategy?
How Do I Measure the Success of a Business Strategy? Measuring the success of a business strategy is crucial to understanding whether the efforts invested in planning and execution are translating into the desired results. A successful business strategy is one that not only achieves its goals but also positions the company for sustainable growth in the long...

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Dacey Rankins

added blog Business
2024-12-19 15:09:19 -

What is a Lean Business Plan?
In the world of business planning, traditional, lengthy documents are being replaced by more streamlined and practical approaches. One such approach is the lean business plan, a simplified, concise version of the standard business plan. This model is particularly gaining traction among small businesses and startups due to its focus on the essential components that matter most in the early...

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Dacey Rankins

added blog Business
2024-12-18 16:44:40 -

What is the Difference Between a Business Plan and a Business Model?
This question often comes up as people try to clarify the distinction between two critical elements of business strategy: the business plan and the business model. While both are essential for launching, running, and growing a business, they serve different purposes and provide different insights into the operations and future direction of a company. Understanding the difference between these...

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Leonard Pokrovski

added blog Business
2024-08-22 16:15:11 -

Why do we need psychology in a commercial offer
Why do we need psychology in a commercial offer? Psychology in a commercial offer helps to win over a person, keep his attention, make the product more desirable and attractive, and motivate him to buy. It is worth using psychology in a commercial offer in order to: Understand the client. Find out about his problems and win him over to you. Evoke emotions. Establish an emotional...

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