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Dacey Rankins

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2025-06-06 14:48:28 -

6 De-Escalation Techniques to Diffuse Conflict
Conflicts can quickly escalate if not handled with care, especially in high-stress environments. Whether in the workplace, in customer service, or in personal relationships, knowing how to de-escalate tension is essential for maintaining safety, professionalism, and respect. De-escalation techniques are practical tools that help calm emotions, promote understanding, and shift focus from...

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Michael Pokrovski

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2026-02-07 18:19:13 -

How do I improve communication skills?
How Do I Improve Communication Skills? Communication skills are among the most important abilities you can develop. Whether in personal relationships, professional environments, or everyday interactions, your capacity to express ideas clearly and understand others effectively shapes your success and well-being. Strong communication is not an inborn talent—it is a learnable, improvable...

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Dacey Rankins

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2025-11-25 10:55:08 -

What Are the Types or Sources of Influence?
Conformity, Compliance, Obedience, Normative Influence, Informational Influence, and Non-Verbal Influence Explained in Depth Influence shapes nearly every part of human behavior. We make decisions based not only on facts and logic, but also on other people’s actions, opinions, expectations, leadership, and communication. In psychology, social behavior, leadership, and marketing,...

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Dacey Rankins

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2025-12-11 16:41:40 -

What Should I Do With My Hands While Speaking?
“What do I do with my hands?”It’s one of the most common public speaking questions ever — especially for teens who are still building confidence. Your hands can either strengthen your message or distract from it. The goal isn’t to hide your hands or force dramatic gestures. The goal is to make them natural, clear, and purposeful. This article gives you an in-depth...

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