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Dacey Rankins

toegevoegd een audio Business
2025-06-06 14:48:28 -

6 De-Escalation Techniques to Diffuse Conflict
Conflicts can quickly escalate if not handled with care, especially in high-stress environments. Whether in the workplace, in customer service, or in personal relationships, knowing how to de-escalate tension is essential for maintaining safety, professionalism, and respect. De-escalation techniques are practical tools that help calm emotions, promote understanding, and shift focus from...

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Dacey Rankins

toegevoegd een audio Business
2025-11-25 10:55:08 -

What Are the Types or Sources of Influence?
Conformity, Compliance, Obedience, Normative Influence, Informational Influence, and Non-Verbal Influence Explained in Depth Influence shapes nearly every part of human behavior. We make decisions based not only on facts and logic, but also on other people’s actions, opinions, expectations, leadership, and communication. In psychology, social behavior, leadership, and marketing,...

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