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Michael Pokrovski

added blog Decision Making and Problem Solving
2026-06-11 12:29:47 -

How do companies use cognitive biases?
How Do Companies Use Cognitive Biases? A customer enters a store intending to spend $50. Twenty minutes later, the receipt shows $147. Nothing unusual happened. No deception. No coercion. No hidden force operating behind the scenes. The customer walked through the aisles voluntarily, examined products carefully, compared options, and made what felt like independent decisions. Yet...

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Dacey Rankins

added blog Business
2025-11-19 20:13:28 -

How Do I Create Urgency or Prompt Action During Closing?
Creating urgency during the closing phase is essential for converting interest into commitment. Buyers often delay decisions due to fear, uncertainty, or a natural tendency to procrastinate. A well-executed sense of urgency encourages action without pressuring the buyer, positioning the solution as timely, necessary, and aligned with their goals. 1. Understand the Purpose of Urgency Urgency...

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Michael Pokrovski

added blog Decision Making and Problem Solving
2026-06-08 20:26:08 -

How does pricing psychology work?
How Does Pricing Psychology Work? The Strange Distance Between Price and Value A customer stands in front of two identical bottles of olive oil. One is priced at $9.99. The other at $14.99. Nothing else differs. Same shelf. Same brand. Same quantity. Yet the customer hesitates. Then chooses the more expensive bottle. When asked why, they offer a familiar explanation: it “seems...

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