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Improvement Suggestions: How to Turn Customer Input into ActionNo product or service is perfect—but listening to your customers can bring you closer. Asking open-ended questions like “How could we improve?” or “What features do you value most or least?” is a simple yet powerful way to gather actionable insights. Customers use your product every day in real-world contexts, and they often notice friction points or needs long...0 Commenti 0 condivisioni 2K Views 0 Anteprima
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Usability and Effectiveness: Do Your Products Truly Work for Your Customers?When evaluating a product or service, one of the most important questions a customer can answer is:“Does this product solve your problem?” This gets to the heart of both usability (how easy something is to use) and effectiveness (how well it works). If a product is difficult to navigate or doesn’t deliver its intended result, customers won’t stay long—even if it...0 Commenti 0 condivisioni 1K Views 0 Anteprima