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Dacey Rankins

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2025-05-29 17:53:18 -

20 Customer Feedback Questions for Customer Surveys
Collecting customer feedback through surveys is one of the most effective ways to understand how your business is performing and where improvements are needed. Whether you're launching a new product, evaluating customer service, or enhancing your website, well-crafted survey questions can provide valuable insights into customer expectations and behavior. Below is a list of 20 customer feedback...

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Dacey Rankins

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2025-05-29 17:52:17 -

20 Customer Feedback Questions: A Curated List to Understand Customer Needs and Improve User Experience
Gathering customer feedback is essential for any business aiming to improve products, services, and overall user experience. The right questions can uncover hidden pain points, highlight areas for growth, and reveal what your company is doing well. Here’s a curated list of 20 effective customer feedback questions you can use in surveys, interviews, or support follow-ups to better...

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Dacey Rankins

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2025-09-16 16:30:15 -

How Can I Improve User Retention?
Acquiring new users is only half the battle in building a successful business. The real challenge—and opportunity—lies in retaining users long term. Strong retention indicates that people not only try your product but continue to find value, become loyal advocates, and contribute to predictable revenue streams. Improving retention is both an art and a science, requiring a mix of...

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Dacey Rankins

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2025-08-18 13:30:56 -

How Can Your Product Be Improved or Differentiated?
In today’s competitive marketplace, no product exists in isolation. Customers often have dozens of alternatives, and their expectations evolve rapidly. For a product to remain relevant and competitive, it must continually be improved and differentiated from competitors. Improvement ensures the product keeps up with customer needs and technological progress, while differentiation creates...

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Dacey Rankins

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2025-07-25 14:06:54 -

Improvement Suggestions: How to Turn Customer Input into Action
No product or service is perfect—but listening to your customers can bring you closer. Asking open-ended questions like “How could we improve?” or “What features do you value most or least?” is a simple yet powerful way to gather actionable insights. Customers use your product every day in real-world contexts, and they often notice friction points or needs long...

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Dacey Rankins

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2025-07-25 14:09:58 -

Open-Ended Feedback: Unlocking Deeper Insights from Your Customers
When it comes to truly understanding customer sentiment, open-ended feedback can be more revealing than numbers on a scale. Questions like “What do you like most about our product/service?” and “What do you like least?” invite users to share their personal experiences in their own words—giving you richer, more nuanced insights. Unlike multiple-choice questions or...

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Dacey Rankins

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2025-05-30 14:50:22 -

Top 30 Customer Feedback Questions For Product Surveys
In today’s highly competitive market, understanding your customers' experiences with your product is essential. Gathering customer feedback through well-crafted product surveys can help your team identify strengths, uncover pain points, and guide future improvements. However, to get meaningful insights, it's crucial to ask the right questions. Here are the top 30 customer feedback...

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Dacey Rankins

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2025-05-28 14:22:10 -

What Are Some Examples of Feedback Questions?
Sample Questions to Solicit Feedback Effectively Feedback is a vital resource for improving products, services, experiences, and relationships. Whether you're running a business, managing a team, or refining a creative project, asking the right questions can uncover insights that help you evolve and succeed. But not all feedback is equally valuable—the quality of feedback you receive...

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Leonard Pokrovski

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2024-08-30 00:02:17 -

Why does a start-up business need marketing?
Why does a start-up business need marketing? It seems that the English-language term "marketing" describes something distant, necessary only for large corporations. But this is not true: every company does something called marketing, but not every one does it consciously and competently. We explain what the essence of this activity is, why marketing is broader than advertising, how to...

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