When the competition in the niche becomes very high, it becomes difficult to find new customers. Then you can turn to the databases of competitors to expand your own. In this article, we will tell you where to get competitors' databases and how to use them in your work.
Why do you need competitors' customers?
The world of entrepreneurs is divided into two camps. Someone believes that working with the contacts of a competitor is unethical. Others see it as a high-quality growth point for business. Be that as it may, there are more advantages than disadvantages of working with a database of competitors for business.
To attract a high-quality audience at the expense of potential and existing customers of a competitor, it is important to build a reasonable strategy and not show aggression in the market. Then your business reputation will not suffer, the audience will trust you, and you will expand step by step.
The main task when working with the database of competitors' contacts is to increase the profit of your company.
In what cases is working with a competitor's potential customers 100% justified?
Attracting a warm audience to a new company in the market
Reduction of the business process of processing leads - the interested audience is quickly converted into a deal
Work in a narrow/specific niche where the target audience is not wide
Availability of a competitive offer
Increasing your own base and gradually warming it up to buy a product or service
By and large, competitor databases are an additional tool for your promotion, which is important to include in your strategies if you want to confidently grow in the market and increase profits. But how to legally get a competitor database?
How to get a customer base
There are several ways to collect contacts of competitors' customers. Let's talk about the main ones.
1. Buying a database
The most unethical data collection tool. In addition, it is not reliable enough. When buying a database, you can never be sure that you have been provided with reliable information. In addition, if the deal is revealed, the competitor has every chance of winning in court, and you will receive a fine and lose your reputation.
2. Parsers
Special parser programs are able to collect subscriber data from social networks: for example, VK and Telegram.They combine them into a database with which you can work in the future: offer profitable offers, subscribe to your groups, make mailings and set up online advertising. However, it is worth remembering that subscribers on social networks are not equally interested customers, which means that the conversion rate is such base may not be high. Or vice versa: community subscribers may have high brand loyalty, and an attempt to poach them will make you dump in the offer.
3. Trigger databases
Such databases are collected by triggers on the competitor's website. For example, if a person visits the site, makes a call to the company, downloads an application, he gets into the database.
4. Keywords
In this case, you are not quite collecting a database, but you can lure away the competitor's warm customers.
When setting up, you can use these words to compete closely with companies in the niche. It is worth remembering that for a high-quality effect, it is important to have a strong offer so that the client chooses you for sure Channel.
How can you increase the conversion to sales with the help of mailing?
Offer a promo code or special conditions for the first purchase
Tell us about more favorable conditions: fast delivery, additional warranty
Offer to subscribe to social networks for a bonus
Announce a promotion for new customers (study the stock offers of your competitors beforehand)
Tell us about a new product that a competitor does not have
Get to know your product
Offer service for a product purchased from a competitor
Do not forget about the traditional way of working with cold customers: the classic call by managers. This requires more resources and time, but this tool often shows high results. In addition, now there are smart robots that are able to build a live dialogue with a potential consumer.
When choosing to work with the base of competitors as one of the ways to promote, always remember about environmental friendliness. Choose methods that will not harm your reputation and will not lead to financial risks. Then you will see a constant growth of the company and profits.