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Customer Service
Customer service is an essential part of any business, big or small. It is often the first point...
What are the key components of a crisis management plan?
In today’s fast-paced and often unpredictable world, businesses and organizations need to...
Dr. Strangelove or: How I Learned to Stop Worrying and Love the Bomb. (1964)
An insane American general orders a bombing attack on the Soviet Union, triggering a path to...
American Beauty. (1999)
A sexually frustrated suburban father has a mid-life crisis after becoming infatuated with his...
How Do I Assign and Follow Up on Action Items Effectively?
Turning Meeting Talk into Meaningful Progress
One of the most common complaints about meetings...