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Dacey Rankins

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2025-07-28 14:56:02 -

How Do I Handle Open‑Ended Responses?
Open-ended responses are a goldmine of insight—rich with context, emotion, and nuance that closed-ended questions simply can’t capture. But they also come with a challenge: how do you handle, interpret, and act on feedback that’s unstructured and often subjective? The key is to approach open-ended responses with curiosity, consistency, and a strategy for extracting patterns....

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Dacey Rankins

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2025-12-12 17:04:28 -

How Do I Handle Objections in Sales?
Handling objections is one of the MOST important skills in sales. Every salesperson deals with objections — even experts. Objections aren’t rejections. They’re simply barriers, questions, hesitations, or concerns that someone needs help overcoming before they can confidently say yes. Think of objections like checkpoints. If you handle them smoothly, customers move forward. If...

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Dacey Rankins

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2025-12-05 18:38:56 -

How Do I Handle Questions at the End of a Presentation?
Finishing a presentation doesn’t mean you’re done — not if your session includes a Q&A. For many presenters, the question-and-answer segment is the most intimidating part. Slides can be rehearsed. A script can be polished. But questions? Those feel unpredictable. Yet if handled effectively, Q&A can actually become the strongest part of your presentation. It shows...

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