How Do I Write a Sales Email?
Sales email structure, proven templates, and the best sales subject lines
Writing a good sales email is one of the most valuable skills in modern sales. A strong sales email can open doors, start conversations, book meetings, and generate revenue — while a bad one gets ignored or deleted in seconds.
The goal of a sales email is not to sell immediately.
The goal is to get a response.
In this article, you’ll learn:
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what makes a sales email work
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the exact structure of effective sales emails
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common mistakes to avoid
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ready-to-use sales email templates
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high-performing subject lines
1. What Is a Sales Email?
A sales email is a short, targeted message sent to a potential customer with the purpose of:
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starting a conversation
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identifying interest
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booking a call or meeting
A sales email is not:
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a long pitch
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a product brochure
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an essay about your company
Think of a sales email like knocking on a door politely — not forcing it open.
2. Why Most Sales Emails Fail
Most sales emails fail because they are:
❌ too long
❌ too generic
❌ focused on the seller
❌ full of buzzwords
❌ pushy or desperate
Common bad examples:
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“We are the leading provider of innovative solutions…”
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“I’d love to jump on a call to discuss synergies…”
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“Hope this email finds you well” (overused and ignored)
If your email sounds like marketing copy, people won’t reply.
3. The Golden Rule of Sales Emails
Your email is not about you.
It’s about the reader.
Every line should answer one question in the reader’s mind:
“Why should I care?”
If you don’t answer that clearly, the email fails.
4. The Perfect Sales Email Structure (Simple Framework)
A high-converting sales email follows this structure:
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Subject line
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Personal opener
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Problem or observation
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Value or benefit
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Clear call to action
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Short and respectful close
Let’s break each part down.
5. Sales Email Subject Lines (The Most Important Part)
If the subject line doesn’t get opened, nothing else matters.
Rules for Great Subject Lines
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Short (3–7 words)
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Curious, not clickbait
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Sounds human
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Relevant to the reader
High-Performing Sales Subject Line Examples
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“Quick question, [Name]”
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“[Company Name] idea”
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“Thoughts on this?”
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“About your [specific thing]”
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“Reducing [problem] at [company]”
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“[Name] — worth a look?”
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“Question about [goal]”
Avoid:
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ALL CAPS
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exclamation points
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spam words (“free,” “guaranteed,” “limited time”)
6. The Opening Line (Personalization Matters)
Your first line proves the email is written for them, not copied and pasted.
Good personalization examples
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“Saw your recent post about…”
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“Noticed you’re hiring for…”
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“Congrats on the recent launch…”
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“I came across your website and saw…”
Bad examples
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“Hope you’re doing well.”
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“My name is ___ and I’m reaching out to introduce…”
Be specific. Even one personalized sentence increases reply rates.
7. Identifying the Problem (Make It About Them)
Next, show you understand a problem they might have.
Example:
“Many [role/title] I speak with struggle with [specific problem], especially when [context].”
This makes the reader feel understood.
Important:
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Don’t assume too much
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Don’t exaggerate
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Keep it realistic
8. Presenting the Value (Not the Product)
Instead of talking about features, talk about outcomes.
❌ “We offer a powerful AI-driven platform…”
✅ “We help teams reduce manual work and close deals faster.”
Focus on:
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saving time
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saving money
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increasing revenue
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reducing stress
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improving results
Keep it short — 1 or 2 sentences max.
9. The Call to Action (CTA)
Your CTA should be:
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clear
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low-pressure
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easy to say yes to
Good CTA examples
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“Open to a quick 10-minute call?”
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“Would it make sense to explore this?”
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“Worth a short conversation?”
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“Should we schedule a quick intro?”
Avoid aggressive CTAs like:
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“Let’s book a demo ASAP”
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“Sign up now”
10. Keep It Short (Very Important)
Most effective sales emails are:
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50–120 words
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5–8 sentences
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easy to read on a phone
If it looks long, it won’t be read.
White space matters.
11. Sales Email Templates (Copy & Use)
Template 1: Cold Sales Email (Beginner-Friendly)
Subject: Quick question, [Name]
Hi [Name],
I came across [something specific about them] and thought I’d reach out.
I work with [similar people/companies] who often struggle with [problem]. We help them [key benefit].
Would you be open to a short call to see if this is relevant for you?
Best,
[Your Name]
Template 2: Value-Based Sales Email
Subject: [Company Name] idea
Hi [Name],
Noticed that [personal observation]. Many teams like yours run into [specific challenge].
We help solve that by [simple value statement], which usually leads to [result].
Worth a quick conversation to see if this makes sense?
Thanks,
[Your Name]
Template 3: Ultra-Short Sales Email
Subject: About your [goal]
Hi [Name],
Quick note — we help [role/company type] with [specific outcome].
Is this something you’re focused on right now?
— [Your Name]
Short emails often outperform long ones.
12. Follow-Up Emails (Where Most Replies Come From)
Most replies come from follow-ups, not the first email.
Simple Follow-Up Template
Subject: Re: Quick question
Hi [Name],
Just wanted to quickly follow up on the note below.
Happy to leave you alone if this isn’t relevant — just let me know.
Thanks,
[Your Name]
Polite. Respectful. Effective.
13. Common Sales Email Mistakes
❌ Writing about your company instead of the customer
❌ Sending long paragraphs
❌ Overusing buzzwords
❌ Sounding desperate
❌ No clear CTA
❌ Giving too much information
❌ Not following up
Avoid these, and your reply rate will improve immediately.
14. How to Improve Your Sales Emails Over Time
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Track open rates and reply rates
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Test different subject lines
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Shorten your emails
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Personalize more
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Save winning templates
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Learn from replies (even negative ones)
Sales emails are a skill — they get better with practice.
15. Final Takeaway
A great sales email:
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sounds human
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respects the reader’s time
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focuses on their problem
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offers value
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asks for a small next step
You don’t need fancy language.
You need clarity, relevance, and confidence.
Master this, and you’ll unlock one of the most powerful tools in sales.
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