Consumer Goods – Definition and 4 Types
Consumer goods are final goods that households or individuals purchase for personal use and not for any other economic productive activity. Consumer goods companies produce goods for the average consumer.
What are consumer products?
Definition: Consumer goods are defined as goods purchased by customers for the use of, rather than, the production of any other goods. These products are the result of formulation and production processes. These are the end products that consumers see in stores and then buy.
In economics, consumer goods are tangible products created and ultimately purchased by consumers to meet their needs and individual demands. Consumer goods are considered pure services if they are consumed instantly as they are produced, durable if they are used for more than three years, and short-lived if they are used for less than three years.
4 Types of Consumer Products
Consumer products are generally divided into four categories related to different shopping options.
1. Semi-finished products
User-friendly products are related to products and services that customers typically purchase with limited effort and analysis. Such products are categorized as low-engagement purchases.
When you need to buy something, convenience foods require little or no preparation. For example, foods that we need daily, such as fruits, milk, sugar, vegetables, eggs. Round-the-clock products have several brands of regular customers, as customers want to purchase a product belonging to a specific brand. For example, you may only need chocolate or juice of a certain brand. Consumer Goods
They are of 2 types –
Essential Everyday Goods (Satisfying Customers' Basic Needs)
Impulsive FMCG products (non-priority items such as cigarettes)
Various FMCG (Fast Moving Consumer Goods) that can be part of FMCG products:
Processed foods
Ready-to-eat meals
Drinks
Baking
Fresh, frozen food and dry food
Medication
Cleaning products
Cosmetics and toiletries
Stationery, etc.
Unique characteristics of everyday products. Consumer Goods
No Purchase Plan Required – For FMCG products, no purchase plan is required. These products are necessities, and people don't plan them before buying.
Smaller quantities – people usually buy convenience foods in small quantities. Since people often buy convenience foods, they buy them in smaller quantities.
Frequency of purchases – a person regularly and repeatedly buys everyday goods. This is because the need for convenience foods is usually daily. And because it's bought in smaller quantities, it's bought repeatedly.
Available at nearby stores – Convenience foods are usually available at nearby stores. Thus, they can be conveniently bought.
Cost and quality analysis. People usually do not compare the cost and quality of convenient products, since they already know what and how much to buy.
2. Shopping Items
Shopping items refer to items that customers don't buy regularly and compare them to other available options in the store. It takes time, preparation, and effort for consumers to make the final decision whether they want to buy a product or not.
Therefore, consumers do not often buy these products. When people decide to purchase these products, they have certain factors in mind, such as price, time, effort, and urgency of the product. Examples of purchases include cars, appliances, clothing, etc.
Unique characteristics of shopping items. Consumer Goods
The right shopping plan. An accurate shopping plan is required for product purchases. Before buying these products, people need to consider their income, time, and other factors. Therefore, they require a proper plan before purchasing these products.
Frequency of purchases – People don't often buy items to shop. This is because these products are not essentials. So they are not often bought.
Cost and quality analysis – before buying products, people compare prices, features, quality with other alternatives.
Featured Stores – Shopping items aren't just available in every store. People buy these products from select stores.
3. Special products. Consumer Goods
Special products are products that consumers find so unique and desirable that they will buy special products anyway.
Consumers who buy specialized products understand what they need and will spend as much time and time as it takes. Examples of specialized products are luxury goods, fancy cars, priceless paintings, etc.
Unique characteristics of special products
Brand loyalty – People who buy special products are very loyal to the brand they like. No matter how expensive the product is, if they want to, they will buy it.
Product Price – The price of specialized products tends to be higher compared to other products.
Frequency of purchases – People buy these items once in a blue moon. The demand for these products is on average.
Promotion – The marketing of these products is done on a broader basis to inform people about the product. Consumer Goods
4. Unsold goods.
Unsold goods are goods about which the consumer does not have any information. Consumers don't usually think about buying these products.
They only need to buy them if the situation calls for these products. Excellent examples of unclaimed goods are books, pest control products, fire extinguishers, funeral services, and encyclopedias.
Unique characteristics of unsold items
Purchase Plan – Before buying unsold items, people don't make any plans.
Price – the cost of unsolicited goods is usually high. Since the demand for these products is not always so high, the cost of these products is high.
Brand loyalty – People are usually not brand loyal to these products.
Marketing Efforts Used by Consumer Goods Companies
Marketing of consumer goods is addressed to the individual buyer. In consumer product marketing, the approach will be different from advertising products in the general market.
Consumer goods are primarily divided into the four types mentioned above. Products need to be placed in the correct category. Different product categories require different strategies for selling them.
To direct marketing efforts to consumer products, they can be grouped into 3 categories:
By consumer behavior
The Different Ways Consumers Buy Consumer Goods
How often do consumers shop for them?
Everyday goods are regularly consumed by consumers, so they are widespread and quite easily available in the market. Local marketing, advertising on television, in print or on the radio are some of the easiest ways to market these products to create a favorable brand perception. Shopping products, such as furniture and televisions, require more attention and planning in marketing compared to everyday goods.
Special consumer goods are luxurious and rare. Consequently, they are usually consumed by the elite class of buyers, and their marketing efforts should be directed towards the upper class and the associated niche market. Unsolicited consumer products, such as life insurance, are purchased by very few members who have special needs, and therefore it will be more beneficial for these products to create demand, inform the audience with valuable content, and use personalized marketing efforts. Consumer Goods
You can put more effort into optimizing the marketing of your consumer products by using the following methods:
Use customer insights to find out what drives consumer choice
Using artificial intelligence to predict demand, store-level customized assortment, and AI-powered cost reduction strategies.
Leverage digital marketing, digitally power the chain and incorporate digital platforms run by adept staff to proactively address consumers' growing pains
Implement an innovative strategy by understanding the trends that shape needs
Provide personalization by knowing where your consumers are looking, how they shop, and when they buy products for their own use.
Use Pricing Optimization and Net Revenue Management to Make a Significant Difference
Ensure the sustainability of your brand to gain a competitive advantage across the entire value chain.
Use zero-base budgeting to reduce complexity and optimize transparency, which is important for lowering the cost of ownership
What is the difference between capital goods and consumer goods?
Capital goods are different from consumer goods because capital goods discursively satisfy the needs of consumers by providing the means to produce consumer goods. These are not finished products, but they are used to make finished products.
Examples of capital goods are factories, machinery, tools, appliances, vehicles, etc. These goods represent tangible assets that a company needs during production. The company then manufactures products that are then used by consumers.
Consumer goods directly satisfy the needs of consumers. Consumer goods are end products used by customers, and they do not have any production use in the future.
List of Consumer Products and Examples
Consumer goods are divided into four groups: convenience foods, unsolicited goods, special goods, and shopping goods.
Examples of user-friendly products are
Milk
Medication
Grocery
Candles
Detergents
Unsold product samples –
References
Life Insurance Policy
Gas detectors
Helicopters
Examples of special products
Expensive jewelry
Luxury Cars
Designer clothes
Unusual watches
Shopping Items
Mobile
Electronic appliances such as refrigerator, TV
Furniture
Plane tickets
Cleaning devices
Future prospects for the consumer goods industry
The consumer goods business will only move forward purposefully and decisively. The goal of the consumer goods industry is to increase revenue and implement a business strategy. Some of the key strategies that will determine the trends driving the development of the consumer goods industry during and after COVID-19 infection are:
1. Revision of go-to-market strategies. Consumer Goods
Due to changing consumer behavior and preferences, companies must also change their go-to-market strategies. Companies need to rethink their ways of segmenting consumers, positioning their brands, prioritizing channels, deploying service models, building product portfolios, etc.
2. Accelerating digital transformation
Consumer goods companies need to accelerate the adoption of digital marketing techniques to expand their reach, generate leads, optimize their marketing presence, and increase conversions of their products. Companies should dedicate resources to improving their e-commerce and shopping platforms.
3. Ensuring the sustainability of the supply chain.
Along with low supply costs, globalization, and minimal inventory, consumer goods companies must pay attention to creating supply chain resilience that protects their supply chains from breaking. It will also help businesses rebuild their supply chain in the event of a disruption.
4. Investing in business funds.
Consumer goods companies should use this period to improve all aspects of their business to be ready for the future. Manufacturers and retailers involved in the consumer goods industry must use strategies such as changing cost structures to prepare their business for the future.
5. Adding a goal to profit. Consumer Goods
Companies engaged in the production of consumer goods must have a strategy that sets goals along with profits, expressing corporate values and ensuring the attention of consumers. Companies should strive to achieve goals related to social justice, sustainability, environmental awareness, equality, etc., in order to add goals to profits and speed up the whole process.
Conclusion
It is now clear that consumer goods are final goods that consumers buy for their own consumption. Consequently, these products are not used for resale or continuous manufacturing purposes.
Digital transformation has now become an urgent priority for today's consumer goods companies to keep up with the changing trends in the consumer industry and continue to make money.